Author:
Mike Adams
02/11/2010

Need to Restore that iPhone?

Need to Restore that iPhone?

So your iPod Touch/iPhone is no longer co-operating with you. You’ve tried shutting it off, changing apps, etc., but it is no longer responding to you and seems to be locked up. What do you do in this situation? What you should probably try to do is reset it. We get this type of problem in the TechHub every once in a while, and the solution is quite simple. In order to reset your device, all you have to do is hold down both the Sleep/Wake button (located on the top of the device) and the Home button (located on the front of the device underneath the screen) at the same time for approximately 10 seconds. When the device shuts down and the Apple symbol appears, you’ll know it has reset.

If your iPod Touch/iPhone continues to lock up, you might need to restore your device to the factory settings which is very simple to do. Just sync it with iTunes and then highlight your device in the left hand panel. When you do so, you should see an option on the large, right hand panel that allows you to do this. Just click on it and iTunes will take care of everything automatically. As a warning though, doing this will erase your iPod Touch/iPhone hard drive, so you will have to re-sync the device in order to put everything back on it. These two options will usually take care of the issue, but if it still persists, contact Apple and they will be able to help you out even further.

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